Tag: shared services
August 4, 2020
For Shared Services, Effectively Scaling Up and Quality Customer Service are Symbiotic
While Federal agencies have historically struggled to find shared services that meet their needs, OMB’s focus on Quality Service Management Offices (QSMOs) is making effective changes. Efforts to establish more robust shared service marketplaces with clearly identified options for customers,…
April 10, 2018
Communities for Sharing, Learning, and Growing
By Michael Drescher
The American Council for Technology (ACT) and Industry Advisory Council (IAC), also known as ACT-IAC, is a non-profit public-private partnership dedicated to improving government through the application of information technology. ACT-IAC provides a forum where government and industry exchange information…
September 9, 2015
Alex Lin is a 2015 Rising Star!
Continues TCG’s Time-Honored Tradition of Hiring Excellent People
TCG Project Manager Alex Lin has been selected by Federal Computer Week as a 2015 Rising Star. The Rising Star program recognizes top public and private sector employees who have made an early…