Nice quote from Karen Evans about wikis in government, in this article while commenting on the use of OMB’s MAX Federal Community:
“There was nervousness because the comments are there for everyone to see, and may become a political commentary,” Evans said. “But we’ve found people just want to contribute to the process. We remind people that [this kind of collaborative application] is just a Web site. It’s just using a different set of tools.”
This has been our experience, too. While it’s a difficult concept for risk-averse government agencies to even contemplate, the results speak for themselves, and if OMB (which is part of the Executive Office of the President) can do it, anyone can!